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Who we are

We consciously create safe and inspiring environments that add enduring value to the homes and lives of our customers.

KDL Enterprises is a family- and woman-owned building materials company that specializes in manufacturing customized railing systems and skylights for our Pacific Northwest clients. KDL has a unique approach that provides a personal, tailored experience, which results in a beautiful and intentional final product that meets our customers’ needs, site specifications, and budget.

Our Core Values

Collaboration

We believe in the power of teamwork and synergy. With transparent communication and servant leadership, we help all of our collaborators feel involved and included. This allows us to create a memorable experience for all of our customers through the collaborative processes, quality products, and tailored solutions we offer.

Integrity

We lead from a place of honesty and authenticity. We bring a spirit of excellence and intention into our work, which positively influences every interaction we have with our customers. Our products are seen as a cut above the rest because we hold ourselves to a higher standard. We try to do our best in all things at all times because it is the right thing to do.

Loyalty

We proudly stand behind our partners, helping to bridge the gap between dealers, contractors, and customers. We take the time to understand our customers’ needs so we can craft intentional, reliable solutions for the long term. Transactional relationships simply aren’t in our nature.

Kindness

We believe the way we treat people matters. It’s important for our customers, employees, and collaborators to feel valued, heard, and appreciated at all times. At KDL, we commit to leading with respect, gratitude, and compassion inside our organization and in our personal lives.

At KDL Enterprises, we’re family.

As a family-owned and operated business, we treat our customers, partners, and employees as an extension of our family.We aim to create safe and inspiring environments on behalf of our customers because we do the same for our own families. Filling their homes with exceptional products that evoke warmth, comfort, and joy is one of our top priorities.

Meet the Team

Member of the KDL Family since 1990

When we say it’s about family, we mean it. People who work for and with KDL usually stay for a long time, and they bring their friends and family members with them. It is heartwarming to work alongside and celebrate all the milestones with coworkers who feel like family (and some of whom are family!)

Outside of work, I keep busy as our family chaos coordinator. There are always sports to be watched, food to be made, kids to be shuttled, money to be spent, projects to be completed, dogs to be spoiled, and stuff to be organized.
Krista Bartlett
President

Member of the KDL Family since 1995

My favorite part of working at KDL is working/co-managing with my best friend. I enjoy the products we make and the people we get to work with both in the facility and out in the field. I have been able to create some wonderful friendships over the years and it makes work seem like a second home.

I really don’t like to stop working; I just switch my focus after hours to working with my hands on cars, planes, or other projects. I have been blessed with four wonderful children and have spent the last few years driving and training with them. I am very proud of the successes they have achieved and the people they have become.
Jeff Bartlett
General Manager
Commercial Sales

Member of the KDL Family since 2005

My favorite part of working at KDL is the people and the food. I love cooking for others, especially making sausages and smoked meats. I published a cookbook in 2022 highlighting our company meals for the year with monthly themes and detailed menus.

I am an avid collector of mint items and believe books are made to be listened to (not read). I come up with nicknames for everyone and everything.
John Over
Production Manager

Member of the KDL Family since 2017

My favorite part of working at KDL is the atmosphere and pride that we all take in producing quality products. KDL nurtures a team environment and is a place of support & encouragement to all staff both professionally & personally.

My favorite thing to do outside of work is spend time with my husband & children. We love all things baseball from watching our children play to following the college world series, and of course the Mariners! When summer winds down & fall starts, we bleed purple as committed University of Washington Football fans.
Daisy Fazio
Customer CARE Team Manager

Member of the KDL Family since 2021

I am a seasoned professional in the railing industry with over 24 years of experience. As the Sales Manager of KDL Enterprises, I play a pivotal role in identifying, developing, and cultivating the relationships with our Key Customers.

My mission is to enhance spaces through beautifully crafted railings that provide safety without compromising aesthetics. My commitment to quality, integrity, and customer satisfaction drives every aspect of my role at KDL Enterprises.com.

After work and during the weekends, I enjoy hanging out with my family, especially my 2 kids, playing with 1/5th Scale RC Cars. If it’s raining, my go to is Legos. During the summer months, I race an 8 second, pro-modified 69 Dodge Dart drag car.
Tim Deiter
Sales Manager

Member of the KDL Family since 2005

I really enjoy collaborating with our customers through the design and ordering process. Helping them craft safe, beautiful railings for their outdoor spaces that allow them to soak up the sun and enjoy their family and friends.

I love to travel, explore, and have adventures with my hubs! I am also an avid baker - macarons, cookies, cakes - I do it all!
Kristen Belcher
Senior Customer CARE Team Specialist

Member of the KDL Family since 2017

My favorite part of working at KDL is seeing a project go from paper to fabrication to a beautifully installed finished product.

Outside of work, my favorite thing to do is take my dog to the park.

Fun Fact: I have a 3D printer that I use to create anything that I design in my mind.
Scott Hansberry
Engineering / Customer CARE Team Specialist

Member of the KDL Family since 2018

The company culture at KDL Enterprises is family oriented. The genuine care for each other makes it easy to put in effort and work hard for the team. I’m happy to come to work and participate in our professionalism, coordination, ethics, and focusing on the positives of the job, so we can offer the best possible customer care experience to all we work with.

Outside of work , I enjoy family activities like hiking, prospecting, crafting, and enjoying a scary movie while hiding under a blanket.

Rachel Wood
Customer CARE Specialist

Member of the KDL Family since 2024

KDL's commitment to excellence is certainly motivating and creates a rewarding environment. The teamwork and innovation here is essential in tackling projects as they come. Every day presents a new challenge and I always look forward to learning something new!

Originally, I am from the East Coast, but have lived in Washington nearly my whole life! I’ve traveled a lot through the years, but nothing really beats the PNW. Outside of work I enjoy spending time with my husband, whether it's relaxing at home with our dog or taking weekend trips.

Merylin Sarmiento
Customer CARE Specialist

Member of the KDL Family since 2023

The thing I love most about being a territory sales manager with KDL is interacting with our customers and helping them realize their dream projects!

Outside of work, I absolutely love woodworking, backpacking, and being an empty-nester with my lovely wife. I'm really looking forward to honing my skills as a woodworker and traveling to see places and things I've never seen before.

Finally, per my boss' request, one weird fact about me is that I love playing bass guitar, but I've never been in a band!

Jeff Scharn
Territory Sales Representative
Oregon

Member of the KDL Family since 2022

What I like about working with KLD is the thrill of connecting with dealers and homeowners to create tailored solutions for their railing needs. It's the perfect blend of problem-solving and collaboration that fuels my passion in this dynamic industry. From conceptualizing ideas to overseeing installations, I find immense satisfaction in seeing visions come to life and spaces transformed. Each day presents new challenges and opportunities to exceed expectations, making every moment in this role both fulfilling and rewarding.

I love exploring the Pacific Northwest. Depending on the season you will find me at the ocean either crabbing, clamming, or fishing. In the warmer weather, I love to be at the lakes or hiking in the mountains with my kids.

Rebekah Milsten
TERRITORY SALES REPRESENTATIVE
SW Washington

Member of the KDL Family since 2024

I’ve always had a customer-focused sales approach, whether that was in design, sales, or installation of product. I carry that same approach with me when working with our dealers because in the end, the relationship we have with our customers is what drives our business! I want our customers to have to talk themselves OUT of using KDL products because of how great they are, and because they understand how hard we work to make them happy.

Outside of work, my family is quite busy with sports and activities. I coach multiple select sports teams that my two children play on, both soccer and baseball.

Travis Doot
TERRITORY SALES REPRESENTATIVE
NW Washington

Member of the KDL Family since 2023

I love being an outside sales rep with the support of our company. It really is like a family here.

Outside of work, my favorite thing to do is spending time with my kids hunting, fishing, and camping.

I love all sports and outdoor activities.
Territory Sales Representative
Eastern Washington & Idaho

Member of the KDL Family since 1999

My favorite part of working at KDL is the people that I work with and that we work together as a team!! Our gourmet lunches are the best too!!!

Outside of work, I can be found driving my bright red Jeep to all of my grandsons’ baseball and football games and track meets!!!

Everyone calls me “Granny”, but I am also known as the “Heart Lady”. I love making (and drinking) margaritas and I make darn good ones!! Everyone seems to like my baked beans, mac & cheese, and “bruffins” too!!

P.S. I love exclamation points!!
Sherrie Hess
Accounts Payable

Member of the KDL Family since 2005

My favorite part of working at KDL is the people. Outside of work, I enjoy the finer things in life: drinking beer, playing guitar, and listening to loud music.

Fun fact: I am the inspiration for a graphic novel series created by a former coworker.
Jeff Lindgren
Assistant Production Manager

Member of the KDL Family since 2022

My favorite part of working at KDL is the work / life balance. My favorite thing to do outside of work is to read.

Fun fact: I have lived in 19 different cities.
Ann Dickerson
Office Manager
A Note from Our President

Hello and welcome to our newly remodeled virtual home – I’m so glad you are here!

Just like any quality renovation project, this site and the business it represents has gone through quite the process to hone in on exactly who we are and what our place is in the market.  This journey required a whole lot of soul searching, research, trial and error, consideration, sweat equity, and ultimately focused intention to get where we are today.  

While we are and will always be a work-in-progress, building our business upon the strong foundation of our mission and core values is and will continue to be the basis of our success.  You see, we aren’t about selling as many widgets to the masses as possible.  Instead we are about building and cultivating relationships with our customers that continue well beyond the transaction.  We feel truly honored to be a lasting and integral part of the homes and environments that we help you create.  Every time you welcome your friends, celebrate a milestone, relax and unwind at the end of a long day, or just enjoy your space, we hope our products give you the joy and peace of mind you so richly deserve.

Our small business is made of wonderful people just like you – mothers, fathers, brothers, sisters, daughters, sons, friends, neighbors, dreamers, and doers – who truly care about what we do and who we do it for.  We are proud to be made in the Pacific Northwest for the Pacific Northwest, and love serving our customers and communities.  Thank you so much for supporting a local, small, family- and woman-owned business.  It really does mean the world to us.  We are determined to be different and designed to delight you in the best possible way. 

- Krista Bartlett

CEO of KDL Enterprises